1.1 Seets Technologies, Inc.
Welcome to weshowup.io! We are a community building platform dedicated to making quality and emerging arts, culture and entertainment experiences accessible for all regardless of financial and socioeconomic barriers. Through our platform, we enable people all over the world to create, discover, share and register for events..
Our features and offerings are available (a) online without limitation. The showup app and weshowup.io are collectively referred to as “Seets Technologies, Inc” or our “Services”.
1.2 Who’s Who.
Seets Technologies, Inc. is a BC corporation with its principal place of business in Vancouver, Canada but receiving communications at Campbell, May, Froh and Rice Attorneys, 5611 Cooney Rd #200, Richmond, BC V6X 3J6. If you are resident in the EEA or Switzerland, Seets Technologies, Inc. is the responsible party with respect to Personal Data (defined below) collected through the Services.
If you have any questions or concerns at any time, please do not hesitate to contact us at feedback(at)weshowup.io.
When you use or interact with us through the Services, we may collect Personal Data. Sometimes this will be on our own behalf and other times this will be on behalf of an Organization using our Services to run an event. This is an important distinction for EU data protection law purposes and is explained in more detail in Section 16 below.
3.1 All Users.
Information you provide to us: For all Users we collect Personal Data when you voluntarily provide such information to the Services, such as when you register for access to the Services, contact us with inquiries, respond to one of our surveys or browse or use certain parts of the Services. The Personal Data we may collect includes without limitation your name, address, email address and other information that enables Users to be personally identified.
Information we automatically collect: We also automatically collect certain technical data that is sent to us from the computer, mobile device and/or browser through which you access the Services (“Automatic Data”). Automatic Data, includes without limitation, a unique identifier associated with your access device and/or browser (including, for example, your Internet Protocol (IP) address) characteristics about your access device and/or browser, statistics on your activities on the Services, information about how you came to the Services and data collected through Cookies, Pixel Tags, Local Shared Objects, Web Storage and other similar technologies.
When you register for the Services or otherwise submit Personal Data to us, we may associate other Non-Personal Data (including Non-Personal Data we collect from third parties) with your Personal Data. At such instance, we will treat any such combined data as your Personal Data until such time as it can no longer be associated with you or used to identify you.
As an Organization we will collect additional Personal Data from you.
Information you provide to us: In some cases, we may collect your credit card information (e.g., your credit card number and expiration date, billing address, etc.), some of which may constitute Personal Data, to secure certain payments. In addition, if you use our payment processing services, we will collect financial information from you (e.g., your bank account information or an address to send checks) as necessary to facilitate payments and information required for tax purposes (e.g., your taxpayer identification number).
As a Consumer we will collect additional Personal Data from you, sometimes for our own purposes and other times on behalf of an Organization (see Section 16 below for more information).
Information you provide via Seets Technologies, Inc: If you register for a paid event, you will provide financial information (e.g., your credit card number and expiration date, billing address, etc.) some of which may constitute Personal Data. In addition, Organizations can set up event registration pages to collect virtually any information from Consumers in connection with registration for an Organization’s event listed on the Services. Seets Technologies, Inc does not control an Organization’s registration process nor the Personal Data that they collect. Personal Data collected on behalf of Organizations is provided to the Organization of the applicable event in accordance with “How We Disclose and Transfer Your Personal Data: Organizations” below.
4.1 Specific Reason.
If you provide Personal Data for a certain purpose, we may use the Personal Data in connection with the purpose for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.
4.2 Access and Use.
If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to analyze your use of such Services or functionality. For instance, if you supply Personal Data relating to your identity or qualifications to use certain portions of the Services, we will use that information to make a decision as to granting you access to use such Services and to assess your ongoing qualification to use such Services.
4.3 Internal Business Purposes.
We may use your Personal Data for internal business purposes, including without limitation, to help us improve the content and functionality of the Services, to better understand our Users, to improve the Services, to protect against, identify or address wrongdoing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.
4.4 Seets Technologies, Inc Marketing Communications.
Where it is in accordance with your marketing preferences, we may use your Personal Data to contact you in the future for our marketing and advertising purposes, including without limitation, to inform you about services or events we believe might be of interest to you, to develop promotional or marketing materials and provide those materials to you, and to display content and advertising on or off the Services that we believe might be of interest to you. See “Opt Out from Electronic Communications” below on how to opt out of Seets Technologies, Inc Marketing Communications.
4.5 Organization Emails.
We allow Organizations to use our email tools to contact Consumers for their current and past events, so you may receive emails from our system that originate with such Organizations and that we send on their behalf. If you registered for an event on the Services, your email address is available to that Organization. However, Organizations may also import the email addresses they have from external sources and send communications through the Services to those email addresses, and we will deliver those communications to those email addresses on the Organization’s behalf. The Organization and not Seets Technologies, Inc is responsible for sending these emails. See “Opt Out from Electronic Communications” below on how to opt out of Organization initiated communications.
4.6 Other Purposes.
4.7 Aggregated Personal Data.
5.1 No Sale.
We are not in the business of published your Personal Data. We consider this information to be a vital part of our relationship with you. Therefore, we will not sell your Personal Data to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer or share your Personal Data with certain third parties without further notice to you, as set forth below.
5.2 Business Transfers.
5.3 Parent Companies, Subsidiaries and Affiliates.
5.4 Agents, Consultants and Service Providers.
We may share your Personal Data with our contractors and service providers who process Personal Data on behalf of Seets Technologies, Inc to perform certain business-related functions. These companies include our marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.
When you purchase tickets to, register for or contribute to an event through the event page, or through a related fundraising page on the Services, we provide the Personal Data entered on the applicable event or related fundraising page to the Organizations of such event or related fundraising page. For fundraising pages, we may provide your Personal Data both to the Organization charity of the fundraising page and the Organization of the event to which the fundraising page is linked. In some instances, an Organization may appoint a third party, which may or may not be affiliated with the Organization, to create an event or fundraising page on its behalf (we call these third parties (“Third Party Organizations”). For example, and without limitation, a concert venue (the Organization, in this case) may allow third party promoters or production companies (the Third Party Organizations) to create events that will be hosted at the Organization’s venue using its Seets Technologies, Inc account. In that case, we may provide your Personal Data to the Third Party Organizations on behalf of the Organizations. We are not responsible for the actions of these Organizations, or their Third Party Organizations, with respect to your Personal Data. It is important that you review the applicable policies of the Organizations, and if applicable and available, their appointed Third Party Organizations, of an event (and the related fundraising page, if applicable) before providing Personal Data or other information in connection with that event or related fundraising page.
Similarly, if you are a member of an Organization’s organization within Seets Technologies, Inc, your Personal Data will be available to the Organization and shared with those Third Party Organizations granted permission by the Organization to view all members of the Organization’s organization.
5.6 Facebook and Other Third Party Connections.
5.7 Legal Requirements.
We may disclose your Personal Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend our rights, interests or property or that of third parties, © prevent or investigate possible wrongdoing in connection with the Services, (d) act in urgent circumstances to protect the personal safety of Users of the Services or the public, or (e) protect against legal liability.
You can request access to some of your Personal Data being stored by us. You can also ask us to correct, update or delete any inaccurate Personal Data that we process about them.
If you are a registered User, you can exercise these rights by logging in and visiting the My Profile page. Both registered and unregistered Users may also exercise these rights by contacting us directly by email at feedback(at)weshowup.io or at the address specified below.
If a Consumer initiates a data deletion request, Seets Technologies, Inc is authorized to delete or anonymize Personal Data of the requesting Consumer from the Services even if that means removing its availability to the Organization through the Services. However, if you are a Consumer, you understand that even if Seets Technologies, Inc deletes or anonymizes your Personal Data upon your request or pursuant to this Policy, your Personal Data may still be available in the Organization’s own databases if transmitted to the Organization prior to Seets Technologies, Inc receiving or taking action on any deletion or anonymization activity.
We will consider and respond to all requests in accordance with applicable law.
We may retain your Personal Data as long as you are registered to use the Services. You may close your account by contacting us. However, we may retain Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons or for legitimate and lawful business purposes.
You have several choices available when it comes to your Personal Data:
10.1 Limit the Personal Data You Provide.
You can browse the Services without providing any Personal Data (other than Automatic Data to the extent it is considered Personal Data under applicable laws) or with limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain functionality of the Services. For instance, in order to buy tickets as a Consumer, your name and email address will be required by the Organization.
10.2 Opt Out from Electronic Communications.
(a) Seets Technologies, Inc Marketing Communications.
Where it is in accordance with your marketing preferences, Seets Technologies, Inc may send you electronic communications marketing or advertising the Services themselves or events on the Services, to the extent you have registered for the Services or purchased a ticket and/or registration to an event listed on the Services. You can also “opt out” of receiving these electronic communications by clicking on the “Unsubscribe” link at the bottom of any such electronic communication.
(b) Organization Initiated Communications.
Organizations may use our email tools to send electronic communications to those on their email subscription lists, including Consumers who have registered for their events on the Services in the past. Although these electronic communications are sent through our system, Seets Technologies, Inc does not determine the content or the recipients of these electronic communications. Organizations are required to use our email tools only in accordance with all applicable laws. Seets Technologies, Inc provides an “Unsubscribe” link on each of these emails, which allows recipients to “opt out” of electronic communications from the particular Organization.
© Social Notifications.
If you connect your Facebook account or sign up for other social media integrations whose product features include social notifications (i.e., updates on what your friends are doing on the Services), you will receive these social notifications. You can manage these social notifications by toggling your social settings to private or disconnecting such integration.
(d) Transactional or Responsive Communications.
Certain electronic communications from Seets Technologies, Inc are responsive to your requests. For instance, if you are a Consumer, we must email you your ticket or registration on behalf of the Organization when you purchase such ticket or registration. As a further example, if you email our customer support department, we will return your email. Notwithstanding any unsubscribe election that you have made, you will still receive these transactional or responsive emails. You can stop receiving these types of emails only by contacting us. By electing to stop receiving all electronic communications from us or through our system you will no longer receive any updates on events you have created (including pay-out issues) or on events you are registered to attend (including emails with your tickets). We do not recommend that you do this unless you plan to no longer use the Services, are not currently registered for an event, are not currently organizing an event and will have no need to receive further communications from us or through our system.
10.3 Do Not Track.
We currently do not participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your Personal Data.
11.1 Personal Data Provided to Others.
11.2 Third Party Links.
EU - US Privacy Shield
For Personal Data we receive from the EEA, Seets Technologies, Inc, will certify its compliance to the EU-US Privacy Shield as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from the European Union countries. We will adhere to the Privacy Shield principles of Notice, Choice, Accountability for Onward Transfers, Security, Data Integrity & Purpose Limitation, Access and Recourse, Enforcement & Liability when processing Personal Data from the EEA in the United States. You can find out more about our commitment to the EU-U.S. Privacy Shield Framework in our EU-US Privacy Shield Notice.
If you have a complaint about Seets Technologies, Inc’s privacy practises you should write to us at:
Seets Technologies, Inc, 5611 Cooney Rd #200, Richmond, BC V6X 3J6, Canada, or by email at feedback(at)weshowup.io. We will take reasonable steps to work with you to attempt to resolve your complaint.
Residents of the EEA who believe that their information has not been processed in compliance with the Privacy Shield Principles may raise their complaints in a number of ways. For further information, please see our Privacy Shield Notice.
The EU General Data Protection Regulation (GDPR)
In May 2018, a new data privacy law known as the EU General Data Protection Regulation (or the “GDPR”) becomes effective. The GDPR requires Seets Technologies, Inc and Organizations using the Service to provide Users with more information about the processing of their Personal Data.
Here is what you need to know:
Legal grounds for processing your Personal Data
The GDPR requires us to tell you about the legal ground we’re relying on to process any Personal Data about you. The legal grounds for us processing your Personal Data for the purposes set out in Section 4 above will typically be because:
• you provided your consent;
• it is necessary for our contractual relationship;
• the processing is necessary for us to comply with our legal or regulatory obligations; and/or
• the processing is in our legitimate interest as an event organising and ticketing platform (for example, to protect the security and integrity of our systems and to provide you with customer service, etc.).
Transfers of Personal Data
As Seets Technologies, Inc is a global company, we may need to transfer your Personal Data outside of the country from which it was originally provided. This may be intra-group or to third parties that we work with who may be located in jurisdictions outside the EEA, Switzerland and the UK which have no data protection laws or laws that are less strict compared with those in Europe.
Whenever we transfer Personal Data outside of the EEA, Switzerland or the UK, we will take legally required steps to make sure that appropriate safeguards are in place to protect your Personal Data. For example, Seets Technologies, Inc, will be Privacy Shield certified which means that it self-certifies to protect Personal Data from the EEA, Switzerland and the UK in accordance with established data privacy principles. You can learn more here. Feel free to contact us as set forth in Section 15 for more information about the safeguards we have put in place to protect your Personal Data and privacy rights in these circumstances.
Personal Data retention
We retain your Personal Data for as long as necessary to provide you with our Services, or for other important purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements.
If you have an account with us, we will typically retain your Personal Data for a period of 90 days after you have requested that your account is closed or if it’s been inactive for 7 years.
Data protection law provides you with rights in respect of Personal Data that we hold about you, including the right to request a copy of the Personal Data, request that we rectify, restrict or delete your Personal Data, object to profiling and unsubscribe from marketing communications.
For the most part, you can you can exercise these rights by logging in and visiting the My Profile page or changing the “cookie settings” in your browser (see our Cookie Statement for more information). If you can’t find what you’re looking for in the My Profile page, please contact us using the contact information set out in Section 15 above. Please note that requests to exercise data protection rights will be assessed by us on a case-by-case basis. There may be circumstances where we are not legally required to comply with your request because of the laws in your jurisdiction or because of exemptions provided for in data protection legislation.
If you have a complaint about how we handle your Personal Data, please get in touch with us as set forth in Section 15 to explain. If you are not happy with how we have attempted to resolve your complaint, you may contact the relevant data protection authority.
Seets Technologies, Inc as a data controller and a data processor
EU data protection law makes a distinction between organizations that process Personal Data for their own purposes (known as “data controllers”) and organizations that process personal data on behalf of other organizations (known as “data processors”). If you have a question or complaint about how your Personal Data is handled, these should always be directed to the relevant data controller since they are the ones with primary responsibility for your Personal Data.
Seets Technologies, Inc may act as either a data controller or a data processor in respect of your Personal Data, depending on the circumstances.
For example, if you create an account with us to organize your events, Seets Technologies, Inc will be a data controller in respect of the Personal Data that you provide as part of your account. We will also be a data controller of the Personal Data that we have obtained about the use of the Applications or Seets Technologies, Inc Properties, which could relate to Organizations or Consumers. We use this to conduct research and analysis to help better understand and serve Users of the Services as well as to improve our platform and provide you with more targeted recommendations about events we think may be of interest to you.
However, if you register for an event as a Consumer, we will process your Personal Data to help administer that event on behalf of the Organization (for example, sending confirmation, promotional and feedback emails, processing payments, etc.) and to help the Organization target, and understand the success of, their event and event planning (for example, providing event reports, using analytics to gain insights into the effectiveness of various sales channels, etc.). In these circumstances, Seets Technologies, Inc merely provides the “tools” for Organizations; Seets Technologies, Inc does not decide what Personal Data to request on registration forms, nor is it responsible for the continued accuracy any Personal Data provided. Any questions that you may have relating to your Personal Data and your rights under data protection law should therefore be directed to the Organization as the data controller, not to Seets Technologies, Inc.
FOR AUSTRALIAN CUSTOMERS:
Seets Technologies Inc will use your information in accordance with and abide by the Australian National Privacy Principles as detailed here: https://www.oaic.gov.au/privacy-law/privacy-archive/privacy-resources-archive/national-privacy-principles